Currently viewing the tag: "small business help"
“He’s got to go! I can’t believe he said that to my customer.” I could almost feel the tension radiating from my client as he told me about his latest employee debacle. His face was red and his foot was tapping. I took a deep breath and asked the question that I already knew the [...]
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1. Eat the worm – Do the thing you don’t want to do first. When you think about the things you have to do today, what tasks are there that you find yourself already drained just thinking about them – Cold calling potential customers; Addressing an employee issue; Completing that detailed proposal? We all have [...]
Continue Reading →Often times in our businesses it is easier for us to identify when our processes are not working than it is to know how to make them work better. It is not uncommon for people to struggle trying to fix their internal processes. If this sounds like you, checkout the Process Analysis Table below. This [...]
Continue Reading →Have you ever attended a meeting that did not have a clearly defined agenda, seemed to drag-on forever, rambled from topic-to-topic, and ended without any apparent result? All of us have experienced this type of meeting. It is tremendously frustrating and it wastes one of our most valuable resources – our time. Some psychologists believe [...]
Continue Reading →On this week’s show we benchmarked the local, Huntsville Alabama company – Mortgage America. I have been working with Mortgage America since November of 2010 and have great success! The entire branch participates in improving the overall process with the focused goal of completing any mortgage within a 10 day window. Hear about their success [...]
Continue Reading →In business, an average interruption last around 6-9 minutes and requires an additional 4-5 minutes of recovery time. Add it up, five interruptions – shoots an hour. If your running out of time each day and not being able to get everything done that you should have, it’s time for you to start interrupting the [...]
Continue Reading →Below is a “reprint” of the old February 8th LEAN Frog blog that inspired this week’s show: I have a confession – a few times a week I run through a local fast food establishment and grab a sausage biscuit for breakfast. I know, I know, please spare me the lectures I hear them all [...]
Continue Reading →Wow! Tomorrow’s my first radio show and I’m excited to have this opportunity to share what I’ve learned in almost twenty years of helping businesses succeed with LEAN. I would love to hear your feedback regarding what you thought about the show. Click on “Continued Reading” in order to leave a comment. Thank you.
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